This Privacy Policy applies to the Personal Data (as defined below) and other information collected while you are using or inquiring about Cypheme SAS’s (“Cypheme,“ “we,“ “us,“ or “our“) products and services, including, without limitation software, software as a service (“SaaS”), hardware, equipment and professional services (collectively, the “Services“) or interacting with our website, www.cypheme.com or www.cypheme.co (the “Websites“) or other domains and subdomains belonging to Cypheme SAS. As you use or inquire about the Website and Services, we want to be clear about the Personal Data we collect and how we use that Personal Data. Different parts of the Website collect different pieces of information, depending upon which features of the Website or Services you are using and if you are a visitor or a registered user.
For personal information received from visitors to our website, Cypheme complies with the set EU GDPR requirements. General Data Protection Regulation (GDPR) as set forth by the European Parliament and Council regarding the collection, use, and retention of personal information transferred from the citizens and residents of the European Union.
For more information regarding use of the Cypheme Website, please visit our Website’s Terms of Use (the “Terms of Use”). The Privacy Policy is incorporated into and made a part of our Terms of Use, found at https://cypheme.com/terms-of-use/. By accessing or using our Website, you agree that you have read, understand, and are bound by the terms and conditions set forth herein. IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY OR OUR TERMS OF USE, PLEASE DO NOT USE OR ACCESS OUR WEBSITE.
This Privacy Policy explains: (1) What Personal Data and other information we collect; (2) How we use the Personal Data and other information; (3) How we share the Personal Data and other information; and (4) Your choices regarding our use of your Personal Data and other information.
Personal Data is information that identifies you or can be used to identify or contact you, e.g., your name, email address, mailing address, phone number or Internet Protocol (“IP”) address. We may need to collect and process Personal Data in order to provide requested information, provide products or services to you (including the Website) and/or because we are legally required to do so.
For personal information received from visitors to our website, Cypheme complies with the set EU GDPR requirements. General Data Protection Regulation (GDPR) as set forth by the European Parliament and Council regarding the collection, use, and retention of personal information transferred from the citizens and residents of the European Union.
Personal Data may be requested from you as part of the Website registration process. This process requests that you provide your name, business email address, business mailing address, business phone number, and company affiliation, and agree to the Terms of Use. We may also collect Personal Data when you subscribe to our newsletter(s), respond to a survey, inquire about our Services, contact us for customer care or technical support, and utilize our cloud-based services (e.g., when collecting or processing information via one of our SaaS offerings). Your information helps us to better respond to your individual interests and needs.
In some circumstances, Cypheme may receive Personal Data from social media platforms. For example, if you elect to use your social media credentials to log-in to your Website account, certain Personal Data from your social media account will be shared with us, which may include Personal Data that is part of your social media profile.
Cypheme may collect Personal Data voluntarily provided by you, including in emails to the Website, online forms, order and registration forms, surveys, promotion participation, phone calls and online chats with customer service or technical support and through other means.
Cypheme collects information through various other means, including participation at conferences and events, individual introductions, from employers that use our Services, and from selected third-party business partners. From time to time, we may also acquire from third-parties certain lists containing the names and contact information of individuals who may be interested in our Services.
We use Personal Data for legitimate business purposes, including the following:
Fulfillment of Requests: We may use Personal Data about you to deliver Services to your company, provide your company with information about Services you or your company may have ordered and/or provide you with customer service or technical support. We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.
Other Communications: From time to time, we may use Personal Data about you to inform you of products, programs, services and promotions that we believe may be of interest to you. If your employer is our customer, we may also inform you of such products, programs, services and promotions using Personal Data about you that your employer provided to us.
Promotions: We may on occasion operate sweepstakes, contests and similar promotions (collectively, “Promotions“). If you choose to enter a Promotion, we typically ask you for certain Personal Data when you enter and, if applicable, win a Promotion. You should carefully review the rules of each Promotion in which you participate, as they may contain additional important information about our use of Personal Data about you. To the extent that the terms and conditions of such rules concerning the treatment of your Personal Data conflict with this Privacy Policy, the terms and conditions of such rules shall control. We use this information to operate the Promotions.
Other Business Purposes: We may also use Personal Data about you for other business purposes, such as data analysis (for example, to improve the efficiency of Services), editorial and feedback purposes, providing customer service or technical support, customizing and improving the content and layout of the Website, completing business transactions, development of marketing and promotion plans and materials, statistical analysis of user behavior (for example, to understand what parts of the Website are of most interest to users), product development, market research, administering individual accounts, and meeting regulatory requirements. We may also use Personal Data of journalist/media contacts for press release distribution or sharing other newsworthy developments related to our business activities. We engage in these activities to manage our contractual relationship with you, to comply with a legal obligation and/or because we have a legitimate interest.
Administrative Communications: We reserve the right to use Personal Data to send you important information regarding the Website, Services, your account status, changes to the Terms of Use or this Privacy Policy, or any other policies, agreements or transactions relevant to your use of the Website and/or Services. Because this information may be important to your use of the Website, and/or Services, you may not opt-out of receiving such communications. We will engage in this activity to manage our contractual relationship with you and/or to comply with a legal obligation.
Employment: We may use your Personal Data to consider you for employment when you apply for a position with us or submit a resume to us.
Other than Administrative Communications or those emails that are necessary to provide you with the Services you have requested or purchased, all of our email communications include the ability to opt-out from receiving future emails.
Note that the Website is intended as a “business to business” site and is not intended for individual consumers. To the extent you are providing contact information, please provide your business and not your personal contact information.
In general, you can use and visit our Website and Services without submitting any Personal Data. However, in order to utilize and access certain features on our Website and Services, you will need to submit your Personal Data.
Certain areas of our Website, including our Contact and Ask for Sample sections, may ask you for additional information. This may include partner business opportunities, resumes, and/or other comprehensive information about you.
When you visit or interact with our Website and Services, we or our third-party service providers may also use cookies and other types of web technologies to collect technical and usage information such as browsing history, domain name, IP address, browser type, date and time of each visit, and pages that your web browser has visited. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service provider’s systems to recognize your browser and capture and remember certain information in order to collect technical and usage information such as browsing history, domain name, IP address, browser type, date and time of each visit, the pages you visit, and other technical and usage information.
We use cookies to understand and save your preferences for future visits and to compile aggregate data about Website traffic and Website and Services interaction so that we can offer better Website and Services experiences and tools in the future.
Most web browsers permit you to set your web browser to block or delete all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that our Website and Services may not function properly if you set your browser to reject cookies.
We may use a tool called “Google Analytics” to collect information about use of the Website. Google Analytics collects information such as how often users visit our Website, what pages they visit when they do so, and what other sites they used prior to coming to our Website. We use the information we get from Google Analytics only to improve our Website. Google Analytics collects only the IP address assigned to you on the date you visit our Website, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our Website, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to our Website is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. More information on Google Analytics can be found here: www.google.com/policies/privacy/partners/. If you would like to opt-out of having your data used by these cookies, please use the Google Analytics opt-out available here: https://tools.google.com/dlpage/gaoptout/.
We may also use other third-party service providers to track our visitors. Most browsers also allow you to turn on a feature commonly referred to as “Do Not Track” so that websites and service providers will not track your behavior over time and across websites. We do not combine the information collected through the use of any third-party service providers with personally identifiable information.
Our policy is to not sell, trade, disclose, share, or otherwise transfer to outside parties your Personal Data unless you give us your consent or direct us to do so. However, we may share your Personal Data with third parties who assist us in operating our Website and Services, conducting our business, and/or or servicing you (e.g., marketing, analytics). We may also share your Personal Data when we believe the disclosure is appropriate to comply with the law or legal process, enforce our policies, or protect ours or other’s rights, property, or safety.
From time to time, we may enter into a special relationship with another company that is not owned by or affiliated with Cypheme to provide or promote joint products, services, applications, features, or conducting seminars or webinars (together, “Jointly Offered Items”). These special relationships may include co-branded web sites (“co-branded pages”). Any information, including Personal Data, that you provide in connection with one of these Jointly Offered Items, and/or on one of these co-branded pages, will be shared with our third-party partners. You should check these third parties’ web sites for information regarding their privacy practices. PLEASE NOTE THAT THIS PRIVACY POLICY DOES NOT ADDRESS THE PRIVACY OR INFORMATION PRACTICES OF ANY THIRD PARTIES. If you do not want Personal Data about you shared with such third parties, please do not provide Personal Data in connection with the Jointly Offered Items and/or co-branded pages.
We implement commercially reasonable technical and organizational measures to protect your information collected through the Website and Services, both during transmission and once we receive it. Please note that no electronic transmission, storage or processing of information can be entirely secure.
Our Website and Services are not directed to children under the age of 13 and we do not knowingly collect personal information from children. If you are under the age of 13, please stop using our Website and Services. It is our policy not to knowingly solicit or permit children under the age of 13 to provide their Personal Data for any purpose.
If you would like to request to review, correct, update, suppress, delete or otherwise limit our use of your Personal Data that has been previously provided to us, or if you would like to request to receive an electronic copy of your Personal Data for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may make a request by contacting us using this link – https://cypheme.com/contact-us/. We will respond to your request consistent with applicable law. For your protection, we may only implement requests with respect to the Personal Data associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable and consistent with applicable law. Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting the change or deletion. There may also be residual information that will remain within our databases and other records, which will not be removed.
Our Privacy Policy may change from time to time. If we decide to materially change our Privacy Policy, we will post a notice of those changes on the Website.
Our Website and Services may contain links to other sites such as social networks and links to our business partners. Please be aware that we do not endorse and are not responsible for the privacy practices of such other sites and the Privacy Policy presented here does not apply to such sites. If you have any questions about these other companies’ data practices, you should review their privacy policies.
